Shipping Policy

Legal disclaimer

The clarifications and information provided on this page are for general and not very specific purposes regarding how to draft your own Shipping Policy documents. You should not rely on this article as legal advice or recommendations on what you should actually do, as we cannot know in advance what specific shipping policies you wish to establish between your company and your customers and visitors. We recommend that you seek legal advice if you need help understanding and creating your own Shipping Policy.

Shipping Policy - Basic Concepts

That said, a Shipping Policy is a legally binding document designed to stipulate the legal relationship between you and your customers. It serves as the legal framework for outlining your obligations to your customers, but also for clarifying different situations that may arise and what will happen in each of those cases.

Uma Política de Envio é uma boa prática e ajuda os dois lados: o seu e o dos seus clientes. Seus clientes podem se beneficiar por serem informados sobre o que podem esperar do seu serviço. Você pode se beneficiar porque as pessoas podem estar mais propensas a comprar se você tiver uma Política de Envio clara, uma vez que não haverá dúvidas sobre os prazos ou processos de envio.

What to include in the Shipping Policy

In general terms, the Shipping Policy typically regulates the following issues: order processing times; shipping costs; different domestic and international shipping solutions; potential service interruptions; and much more.